Cookies are small text files placed on your device when you visit a site. They help websites remember your preferences, secure your session and understand how the site is used. This Cookie Policy explains what cookies Regal Rush uses on our website for New Zealand players, why we use them, how long they stay on your device and how you can manage them in line with the New Zealand Privacy Act 2020 and global best practice.
We have written this policy in plain English, the same way we write our bonus terms, because cookies sit at the heart of how the site works for Kiwi players. Whether you join us from Auckland, Wellington, Christchurch or a small town in the Far North, the same controls apply, and the same rights are yours to use whenever you want.
The cookies we use
| Type | Purpose | Can you turn them off? |
|---|---|---|
| Necessary | Login, session security, fraud prevention | No, the site cannot run without them |
| Functional | Remember preferences, language and layout choices | Yes, from the cookie banner |
| Analytical | Aggregated insight on how the site is used | Yes, from the cookie banner |
| Marketing | Personalised offers and ad measurement | Yes, from the cookie banner |
Necessary cookies in detail
These cookies keep you logged in across pages, secure each request against tampering and protect both you and us against fraud. Without them, the cashier could not run, the live casino could not stream and the bonus engine could not credit promotions to the right account. Necessary cookies are first party, short lived and never used for advertising.
Functional cookies in detail
Functional cookies remember the small choices that make the site feel like yours. Examples include the games you have favourited, whether the lobby is in dark or light mode, your preferred currency display and the layout you last used. Switching them off does not break the site, but it does mean those preferences reset on your next visit.
Analytical cookies in detail
Analytical cookies feed aggregated, anonymised data into our reporting tools. We use that data to understand which pages NZ players read most, where the lobby slows down, which payment options Kiwis prefer and how new releases perform. We never link this data back to your identity, and we never share it with third party advertisers.
Marketing cookies in detail
Marketing cookies measure how our campaigns perform and prevent you from seeing the same offer twice on partner sites. If you opt out, you will still see general advertising elsewhere on the web, but it will not be tailored based on your activity at Regal Rush.
Managing cookies
You can change your cookie preferences at any time using the cookie banner at the bottom of any page. You can also clear or block cookies in your browser settings, although doing so may affect some features.
Browser controls
Every modern browser lets you view, delete and block cookies. Chrome, Edge, Firefox and Safari all have settings under Privacy or Security. On most devices used by New Zealand players, the menu lives under Settings, then Privacy and Security, then Cookies and other site data. From there you can clear cookies for a single site, block third party cookies entirely or set the browser to delete everything when you close it.
Third party tools
We use a small number of trusted third party tools for analytics, security and customer support. They are bound by strict data processing terms, store data inside reputable cloud regions and never receive personal financial information such as full card numbers or banking credentials. Where required, contracts include the standard contractual clauses and equivalent NZ Privacy Act safeguards.
How long cookies stay on your device
Session cookies are deleted as soon as you close the browser tab. Persistent cookies stay for a set period, usually between thirty days and twelve months. Necessary cookies tend to be the shortest lived. Analytical and marketing cookies generally expire after a year unless you clear them sooner.
Do Not Track signals
Some browsers send a Do Not Track header. The web has not settled on a single standard for how sites should respond, so we honour your choice through the cookie banner rather than relying on the header. If you turn off analytical and marketing cookies in the banner, that preference applies whether or not your browser also sends a Do Not Track signal.
Updates to this policy
We may update this policy from time to time to reflect new features, new tools or changes in New Zealand or international data protection law. Significant changes will be highlighted on the cookie banner so you can review and update your preferences before continuing.
Contact
If you have a question about cookies or your preferences, our support team is available around the clock through live chat. For broader privacy queries, see our Privacy Policy or write to our data protection officer through the support channel. New Zealand residents may also contact the Office of the Privacy Commissioner if a complaint is not resolved.